Event Status Updates
Read More
Broadway Across America

Credits

Disney’s Frozen

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received or automatically if you do not respond by the May 4, 2020 5:00pm CT deadline referred to in the email you received. Credits will be applied to all applicable accounts on or about May 6, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional, group sales, and eCLUB tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Dallas SummerMusicals performances (including season subscriptions, additional subscription tickets, eCLUB tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.866.276.4884 (Season Subscribers) or 1.866.880.9572 (Non-Subscribers) or log in to your account at https://am.ticketmaster.com/baadal (Season Subscribers) or https://am.ticketmaster.com/baadaleclub (Non-Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. Credit expires 5 years from the date of issuance. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Dallas Summer Musicals. Dallas Summer Musicals is not responsible for the ticketing practices put in place by secondary ticket providers.

Jesus Christ Superstar

Credit will be issued only when you click on the “CREDIT MY BROADWAY ACCOUNT” button in the email you received or automatically if you do not respond by the June 11, 2020 5:00pm CT deadline referred to in the email you received. Credits will be applied to all applicable accounts on or about June 18, 2020. Credit value will be inclusive of the face value of your tickets and any per ticket or per order service, handling, and/or processing charges on subscription additional, group sales, and eNOTES tickets. Credit is not redeemable for cash, and is only redeemable (in whole or in part) towards the purchase of tickets for Dallas Summer Musicals performances (including season subscriptions, additional subscription tickets, eNOTES tickets, group sales tickets, seat upgrades and exchanges). Purchase amounts that exceed the value of the Credit will require an additional method of payment for the balance due. Credit is non-transferable and can only be used for orders associated with your account. To obtain the balance of your Credit, please call 1.866.276.4884 (Season Subscribers) or 1.866.880.9572 (Non-Subscribers) or log in to your account at https://am.ticketmaster.com/baadal/ (Season Subscribers) or https://am.ticketmaster.com/ccet (Non-Subscribers). In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance is delayed for a period of time. This credit will be usable until redeemed in full pursuant to these Terms and Conditions. Selecting the “CREDIT MY BROADWAY ACCOUNT” option to receive a Credit instead of a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have done so and the Credit is applied to your account, that refund is deemed to have been paid to and received by you. Credits are only available for tickets purchased directly through Dallas Summer Musicals. Dallas SummerMusicals is not responsible for the ticketing practices put in place by secondary ticket providers.

Donations

Disney’s Frozen & Jesus Christ Superstar

Dallas Summer Musicals (DSM) is a 501(c)3 tax-exempt organization. Your donation will be tax-deductible to the extent allowed by law. Dallas Summer Musicals (DSM) will send you a tax receipt by January 31, 2021. Please contact Dallas Summer Musicals (DSM) directly should you have any questions regarding your receipt. Selecting the “DONATE TO DALLAS SUMMER MUSICALS” option instead of receiving a refund for cancelled performances constitutes acceptance of these Terms and Conditions. Once you have made this selection and the donation is applied, that refund is deemed to have been paid to and received by you.

Refunds

Disney’s Frozen

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eCLUB tickets. Refunds will be processed on or about June 17, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Dallas Summer Musicals. Dallas Summer Musicals is not responsible for the refund practices put in place by secondary ticket providers.

Jesus Christ Superstar

If you elect to receive a refund, our team will refund the face value of your tickets to your original method of payment. Your refund will not include any per ticket or per order service, handling and/or processing charges paid on subscription additional, group sales, or eNOTES tickets. Refunds will be processed on or about June 11, 2020. Your refund should post to your account within 30 business days. Refunds are only available for tickets purchased directly through Broadway in San Antonio. Dallas Summer Musicals is not responsible for the refund practices put in place by secondary ticket providers.