• How do I buy tickets?
  • Your best option for purchasing tickets will be online at Ticketmaster.com. Tickets for HAMILTON will be available through Ticketmaster Verified Fan® and will be available to purchase online at Ticketmaster.com. Register for Ticketmaster Verified Fan® at https://verifiedfan.ticketmaster.com/hamiltondsm. Ticketmaster Verified Fan® registration ends on December 9 at 11:59PM. Tickets will not be sold by phone. If you call in to buy tickets, we will redirect you to Ticketmaster.
  • What is Ticketmaster Verified Fan®?
  • HAMILTON is partnering with Ticketmaster Verified Fan®.
    Ticketmaster Verified Fan® is committed to getting more tickets into the hands of patrons, so they can attend the shows they love. We’re collaborating with Ticketmaster to leverage their powerful technology to create a safe, reliable, ticket-buying experience. Ticketmaster Verified Fan® does not guarantee that everyone will get a ticket, but it does level the playing field so patrons only up against another patron – without racing against bots – for the same ticket. Ticketmaster Verified Fan® tickets for HAMILTON in Dallas are available for performances April 2 – May 5, 2019.

    Ticketmaster Verified Fan® registration begins Monday, December 3 at 10AM and ends on Sunday, December 9 at 11:59PM.
  • How do sales powered by Ticketmaster Verified Fan® work?
  • • Log in with your Ticketmaster account or create a new account to complete registration.
    • Once your information has been submitted- you'll receive an email to confirm you registered successfully.
    • If verified and randomly selected to receive an access code, you'll receive a text message on Friday, December 14 prior to the on sale. Your text message will include your link to purchase and your unique access code to unlock access to tickets. Keep your phone handy – notifications may arrive 2-4 hours before the Verified Fan sale begins.

  • Can I register more than once for the same Ticketmaster Verified Fan® event?
  • No, please only register once. If selected, you may select the exact date and time of the show you’d like to attend. Please note, creating multiple new accounts will not increase your opportunity to receive an invitation to the sale.
  • Am I guaranteed tickets if I get a Ticketmaster Verified Fan® Code?
  • If you receive an access code you will have the opportunity to shop for tickets. However, due to demand, the ability to purchase tickets is not guaranteed. Tickets will be available on a first-come, first-served basis. There is a strict limit of four (4) tickets per household address.
  • How do I protect my tickets?
  • Protect your investment. Each ticket has a one-of-a-kind barcode. Sharing this bar code online can compromise your tickets. Do not share a photo of the barcode on your HAMILTON tickets with anyone – especially on social media. Keep them in a safe place. #CoverTheCode. 
  • How do I avoid scammers?
  • Music Hall at Fair Park Box Office, DallasSummerMusicals.org, and Ticketmaster.com are the only OFFICIAL TICKETING PROVIDERS for HAMILTON at the Music Hall at Fair Park. Tickets obtained from unauthorized sources are often greatly inflated in price. They may be stolen, counterfeit or invalid and may not be honored. Tickets purchased from other sources are not eligible for replacement if tickets are lost or stolen, or if the event is canceled or rescheduled. Dallas Summer Musicals is not responsible for tickets purchased from other sources.

    You should avoid unintentionally buying tickets from scalpers reselling tickets at many times face value. Here are a few simple BUYER BEWARE tips:
    • Purchase your tickets from Ticketmaster.com or directly at the Music Hall at Fair Park Box Office.
    • Ticket prices exceeding $550.00 at the on sale.
    • Most tickets in Dallas will not exceed $200.00 (plus applicable fees) at the on sale.
    • There are a select number of $550.00 premium seats available for each performance.
    • If you see tickets for hundreds or thousands of dollars, you are probably buying from a third-party ticket broker. There is no guarantee these tickets are genuine.
    • The resale of event tickets in Dallas is legal. You may well find event tickets on sale at ticket brokers. Though brokers are never the primary sales point, they access tickets by purchasing them in the same way as the consumer. Please keep in mind, when you buy from a broker:
    • We cannot be responsible for tickets purchased through unauthorized third parties.
    • We cannot replace your tickets if they are lost or stolen.
    • We cannot issue a refund to you in case of an event cancellation.
    • We cannot guarantee that your tickets are valid and therefore, cannot guarantee admittance.
    • You may be paying much more than the ticket’s face value.
    • We cannot contact you with information regarding time changes, show cancellations or other information.

    I have further questions about Ticketmaster Verified Fan®. Where can I get more information?
    More information is available at https://blog.ticketmaster.com/verifiedfan-faq. For additional Ticketmaster support, visit tmsupport.force.com.
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